Frequently Asked Questions

 

How big is a BIOBRIQ?

Because BIOBRIQs are made from a high pressure press, they are uniform in shape (H 52mm x W 153mm). The length can vary, we aim to produce them around 90mm long but can't guarantee the length, hence why we sell by weight instead.  

 

How long do they burn for?

A single BIOBRIQ can last approximately an hour on high, or two hours on low, this can range however on a number of factors. 

 

How many BIOBRIQs would I use in one night?

Depending on fire setting and model, users have reported between 6-10 for an average nights heating. This of course depends on how you use them. 

 

How many BROBRIQs do I need compared to traditional firewood?

We estimate that 1 tonne of BIOBRIQs is about the same as 4.2m3 of traditional firewood. 

 

What is your shipping policy?

Currently products are available to be South-Island wide nationwide, contact our team directly if you are in the North Island and would like to order some.

To order a 20kg pack, simply enter your address and it will be delivered to your door by the team at Poste Haste. 

Christchurch: Order your 600kg or 1000kg pallet of BIOBRIQs, and be sure the include the shipping address. Solly's Freight will deliver it to your door and the cost of delivery is added at check-out when you select the "Christchurch Delivered" option. They will use a pallet lifter to drop it off in the driveway, if you would like it to be unloaded by hand this can be arranged for an additional fee. Delivery includes: Rolleston, Kaiapoi and Rangiora. 

Rest of South Island: To purchase a 600kg or 1000kg pallet of BIOBRIQs, simply order online and select your nearest depot for collection. The payment system will calculate freight depending on your chosen depot. You will be notified when the product is available for pick-up or you can organise for the depot to drop off it for an additional fee. 

 

How do I light the BIOBRIQs?

Biobriqs are easy to light using firelighters or newspaper and is meant as a replacement for firewood or can be mixed with traditional firewood. 

 

How do I store BIOBRIQs?

Biobriqs are uniform in width and height taking up less space and making for easy stacking. As they are compressed, dry wood, exposure ti water greatly diminishes the usability of BIOBRIQs. They should be stored in a dry area, preferably inside the home, garage or shed. 

 

Where are the pick-up locations?

If a trial pack is ordered it is sent to your door, if a 600kg or 1000kg pallet is ordered the pallet is sent to your chosen depot, your phone number is attached to the pallet so the depot will give you a call to confirm when it has arrived. If you wish for it to be delivered from the depot to your home or place of work, that can be organised directly with the depot.  Locations are as follows:

Ashburton: Cnr. Hassel & McMurdo St, Tinwald, Ashburton

Blenheim: 14 Sutherlands Terrace, Blenhiem

Christchurch: 9 Sir James Wattie Drive, Hornby South (Sollys Freight)

Cromwell: 22-24 McNulty Rd, Cromwell

Dunedin: 9 Strathallen St, South Dunedin, Dunedin

Gore: 25 Ashton St, Gore

Greymouth: 33 Arney St, Greymouth (Aratuna Freighters)

Invercargill: 23-43 Spey St, Invercargill

Nelson: 47 Parkers Rd, Tahunanui, Nelson

Oamaru: 20 Pukeuri - Oamaru Rd, Oamaru

 

Can I order wholesale?

Contact our team through the form in the contact section and we will be in contact. 

 

Any other questions?

Contact our team through the form in the contact section and we will be in contact soon.